Terms of service

Effective Date: [DD/MM/YYYY]
 Last Updated: [DD/MM/YYYY]

Welcome to TRICE. These Terms of Service ("Terms") govern your access to and use of the TRICE website, products, services, and related content.

By accessing our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

 

1. About TRICE

TRICE is a beverage brand offering a range of carefully crafted, convenient beverage products designed to make great-tasting drinks easy to prepare.

Our products are developed with an emphasis on quality, taste, convenience, consistency, and innovation.

2. Eligibility

By using this website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide to us is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not misuse or interfere with the website or its services.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, packaging, availability, and other information displayed on our website are accurate.

However, minor variations may occur between the images displayed online and the actual product or packaging.

TRICE reserves the right to:

  • Modify product information

  • Change product availability

  • Update packaging

  • Discontinue products

  • Correct errors or inaccuracies

without prior notice where permitted by law.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirmation does not necessarily guarantee that the order will be fulfilled.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability

  • Pricing or product information errors

  • Suspected fraudulent activity

  • Incorrect customer information

  • Shipping or delivery limitations

  • Technical errors

  • Other legitimate business or legal reasons

If we cancel an order after payment has been received, the applicable amount will be refunded through the relevant payment method.

5. Pricing and Payments

All prices displayed on the website are shown in [INR / applicable currency], unless otherwise stated.

Prices may change from time to time without prior notice.

The final price payable, including applicable taxes and shipping charges, will be displayed during checkout before you complete your purchase.

Payments may be processed through third-party payment providers. By submitting payment information, you agree to comply with the applicable terms and conditions of the payment provider.

6. Promotions and Discounts

From time to time, TRICE may offer promotional codes, discounts, special offers, or other promotional campaigns.

Unless otherwise stated:

  • Promotional offers cannot be combined.

  • Offers are subject to their specific terms.

  • Promotional codes may have expiry dates.

  • We reserve the right to modify or withdraw promotions where permitted by law.

7. Shipping and Delivery

Orders will be shipped to the address provided during checkout.

Estimated delivery times are provided for guidance only and may vary depending on location, courier availability, weather, holidays, logistical circumstances, or other factors outside our reasonable control.

For more information, please refer to our Shipping Policy.

8. Returns, Refunds and Replacements

Returns, refunds, cancellations, and replacements are governed by our Return & Refund Policy.

Due to the nature of beverage and consumable products, opened or consumed products may generally not be eligible for return unless the product is damaged, defective, incorrect, or otherwise covered by applicable consumer protection laws.

9. User Accounts

If our website allows you to create an account, you are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

You agree to provide accurate and current information and to notify us if you believe your account has been accessed without your permission.

TRICE reserves the right to suspend or terminate accounts that violate these Terms or applicable laws.

10. Intellectual Property

All content available on the TRICE website, including but not limited to:

  • TRICE name and logo

  • Product names

  • Images and photographs

  • Graphics

  • Designs

  • Text and written content

  • Videos

  • Website layout

  • Branding

  • Product descriptions

is owned by or licensed to TRICE and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

11. Acceptable Use

You agree not to use our website to:

  • Violate any applicable law or regulation

  • Attempt to gain unauthorised access to our systems

  • Introduce malicious software or harmful code

  • Interfere with website functionality

  • Collect information about other users without permission

  • Impersonate another person or entity

  • Engage in fraudulent or abusive activity

  • Reproduce or exploit our content without authorisation

We reserve the right to restrict or terminate access where misuse occurs.

12. Reviews and User-Generated Content

If you submit reviews, comments, photographs, testimonials, or other content to TRICE, you agree that the content:

  • Is truthful and not misleading

  • Does not violate the rights of others

  • Does not contain unlawful, abusive, offensive, or defamatory material

  • Does not infringe intellectual property rights

By submitting content, you grant TRICE permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

13. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, delivery companies, analytics platforms, social media services, or other external websites.

TRICE does not control and is not responsible for the content, availability, security, or privacy practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

14. Disclaimer

We make reasonable efforts to keep our website and product information accurate and up to date.

However, the website and its content are provided subject to availability, and we do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.

Information about products is provided for general informational and purchasing purposes and should not be interpreted as medical, nutritional, or health advice.

TRICE does not make false or unsupported health or nutritional claims about its products.

15. Limitation of Liability

To the maximum extent permitted by applicable law, TRICE will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

You agree to indemnify and hold TRICE, its owners, employees, representatives, and service providers harmless from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these Terms

  • Your misuse of the website

  • Your violation of applicable laws

  • Your infringement of third-party rights

  • Information or content submitted by you

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

18. Changes to These Terms

TRICE may update these Terms of Service from time to time to reflect changes in our business, products, website, or applicable legal requirements.

Updated Terms will be published on this page with a revised "Last Updated" date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to applicable consumer protection and other mandatory legal requirements.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts of [City, State, India], unless otherwise required by applicable law.

20. Contact Us

If you have any questions about these Terms of Service, please contact us:

TRICE

Email: ______________________________
 Phone: ______________________________
 Address: _____________________________
 Website: _____________________________

Customer Support Hours: __________________________