Privacy policy

Effective Date: [DD/MM/YYYY]
 Last Updated: [DD/MM/YYYY]

At TRICE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, subscribe to our communications, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with TRICE, we may collect certain information, including:

Personal Information

Depending on how you use our website, this may include:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment and transaction details

  • Information provided when contacting customer support

  • Account or order information

Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address

  • Browser and device information

  • Operating system

  • Pages visited and time spent on the website

  • Referring website

  • Website usage and interaction data

We may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfil your orders

  • Deliver products to you

  • Process payments and transactions

  • Provide customer support

  • Communicate with you about your orders

  • Send important service-related updates

  • Improve our website, products, and services

  • Understand customer preferences and website usage

  • Send promotional offers, news, and updates where permitted

  • Prevent fraud, misuse, or unauthorised activity

  • Comply with applicable legal and regulatory requirements

We only use your personal information for legitimate business purposes and in accordance with applicable laws.

3. Cookies

TRICE may use cookies, pixels, tags, and similar technologies to provide a better website experience.

Cookies may help us:

  • Remember your preferences

  • Keep products in your shopping cart

  • Understand website traffic

  • Improve website functionality

  • Measure marketing and advertising performance

  • Provide relevant communications and advertising

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. Payment Information

Payments made through our website may be processed by third-party payment service providers.

TRICE does not generally store complete credit or debit card details on its own servers. Payment information may be collected and processed directly by the relevant payment provider according to its own privacy and security policies.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processors

  • Shipping and delivery partners

  • Website and hosting providers

  • Technology and analytics providers

  • Marketing and communication service providers

  • Customer support providers

These parties may only receive information reasonably necessary to perform their services.

We may also disclose information where required by law, legal proceedings, regulatory authorities, or to protect the rights, safety, and security of TRICE, our customers, or others.

6. Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may use your email address or phone number to send you information about:

  • New products

  • Special offers

  • Discounts

  • Events

  • Brand updates

  • Other relevant TRICE communications

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, loss, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including fulfilling orders, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.

9. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

TRICE is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing them with your personal information.

10. Your Privacy Rights

Subject to applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Withdraw consent where processing is based on consent

  • Opt out of promotional communications

  • Raise concerns regarding how your information is handled

To exercise any applicable privacy rights, please contact us using the details below.

11. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can take reasonable steps to address the situation.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, please contact us:

TRICE
 Email: ______________________________
 Phone: ______________________________
 Address: _____________________________
 Website: _____________________________

We will make reasonable efforts to respond to privacy-related enquiries in accordance with applicable laws.

Your Privacy Matters to Us

At TRICE, our goal is to create great-tasting experiences while treating your personal information with the same care and responsibility that we put into our products.